AI & Automation

WhatsApp Automation

Automated WhatsApp replies, lead capture and follow-ups for busy teams.

WhatsApp Automation preview on desktopWhatsApp Automation preview on mobile

Project snapshot

A WhatsApp workflow that replies instantly, answers common questions with AI, captures lead details and keeps customers updated, with a person stepping in when needed.

Project
WhatsApp Automation
Type
AI & Automation
Services
  • Workflow Automation
  • AI Integration
  • WhatsApp Business
Tools
  • n8n
  • WhatsApp Business API
  • LLM
Key capabilities
  • Instant Replies
  • AI Answers
  • Lead Capture
  • Follow-ups
  • Human Handoff
Status
Delivered ยท private client system
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01Overview

ProjectOverview

Customers expect a quick answer on WhatsApp, often outside working hours. This n8n workflow connects the client's WhatsApp Business number to an AI model and their existing tools.

New messages get an instant, on-brand reply. Common questions are answered automatically, lead details are collected and saved, and scheduled follow-ups go out without anyone remembering to send them. Conversations that need a human are flagged and passed to the team.

02Key features

KeyFeatures

  1. Instant repliesEvery new message is acknowledged within seconds, day or night.
  2. AI answersCommon questions answered in natural language using the client's information.
  3. Lead captureNames, needs and contact details collected and saved automatically.
  4. Automated follow-upsScheduled reminders and updates sent without manual work.
  5. Team handoffConversations that need a person are flagged and routed.
  6. Built in n8nA visual workflow the client's team can see and adjust.

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